Questions, bug reports and ideas are all welcome. A real person reads every message.
The best way to reach us is [email protected]. We usually reply within a few days.
What you can write to us about
- Bugs: the game won't load, the buttons don't respond or something looks broken.
- Content: a mistake in one of our guides, or a topic you would like us to cover.
- Privacy: questions about data or cookies. Our Privacy Policy may already answer them.
- Copyright: if you hold rights to something on this site, tell us what and where and we will look into it promptly.
Tips for a faster answer
If something isn't working, please tell us which device and browser you're using and what you saw on screen. A short description is plenty. A screenshot helps even more.
What we can't help with
We're an unofficial fan site and don't run the original game, so we can't recover saves, change game rules or speak for its developer. For those, visit the official Cookie Clicker site. Before writing, you may also find your answer in the FAQ.